Returns & Exchanges

At RCB E SCOOTER & RCB E BIKE, we want you to be completely satisfied with your purchase. If your fashion item doesn't fit or meet your expectations, you can return or exchange it within 30 days of delivery.

1

Initiate Your Return

Log into your account or use our guest portal to select the items you wish to return and provide a reason for the request.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags are attached and the garments are in unworn, original condition.

3

Print and Attach Label

Download your prepaid shipping label from our portal, print it, and securely affix it to the outside of your return parcel.

4

Drop Off and Track

Drop your package at any authorized carrier location and keep your tracking number until your refund or exchange is fully processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing